The company has also offered a litany of apologies to its users: 'We’re sorry.
The company said late Monday that there was “no evidence that user data was compromised as a result.”Īnd a Facebook spokesperson reiterated that stance Tuesday in an email to USA TODAY saying that 'we want to make clear there was no malicious activity behind this outage.' And that total loss of connection caused a second issue that made things worse.' 'This change caused a complete disconnection of our server connections between our data centers and the internet. 'Our systems are designed to audit commands like these to prevent mistakes like this, but a bug in that audit tool didn’t properly stop the command,' Facebook detailed in a Tuesday blog post. Facebook said that “the root cause of this outage was a faulty configuration change” when an engineer doing routine maintenance work issued a command 'which unintentionally took down all the connections in our backbone network, effectively disconnecting Facebook data centers globally.'